Technology – Will it ever replace good customer service?

Technology is inevitably a part of everyone’s life nowadays. Our use of technological devices extend far and beyond, therefore those in favour of its future developments and improvements will be continuously benefiting from the ease it brings to the human world. Technology already has a big control over how we manage and live our lives, there is no shame in admitting that we have to be adaptable to its perks in order to maintain our presence in the 21st Century.

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