getWaiter! is an innovative customer experience tracking tool, providing a live barometer of customer service, enabling you to control, measure and respond to even the smallest performance dips or improvements. Armed with this tool you will capture competitive advantage; the accurate analytical data collected will enable you to highlight service bottlenecks; identifying improvements and therefore continuously drive operational excellence whilst increasing your profitability.
getWaiter! is an easy to deploy waiter calling and feedback app for instant table service. This advanced interpretation to the old ‘service bell’ effortlessly places your customers in control and gives them the option to leave feedback*. getWaiter! removes the strain for your guests of getting the waiters attention allowing them a choice of how they call for the waiter “hands in the air” or with just a single tap on their smartphone.
Although only a stones throw from drinking in your own back garden, the Great British Beer Garden has been a stable of the British hospitality industry since it’s inception. As soon as the sun burns through the typically amorphous grey cloud layer, customers of all shapes and sizes fill the outside space of their favourite … Continue reading "The Great British Beer Garden, enhancing the Customer Experience"
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