getWaiter! is an innovative customer experience tracking tool, providing a live barometer of customer service, enabling you to control, measure and respond to even the smallest performance dips or improvements. Armed with this tool you will capture competitive advantage; the accurate analytical data collected will enable you to highlight service bottlenecks; identifying improvements and therefore continuously drive operational excellence whilst increasing your profitability.
getWaiter! is an easy to deploy waiter calling and feedback app for instant table service. This advanced interpretation to the old ‘service bell’ effortlessly places your customers in control and gives them the option to leave feedback*. getWaiter! removes the strain for your guests of getting the waiters attention allowing them a choice of how they call for the waiter “hands in the air” or with just a single tap on their smartphone.
The Casual Dining Show has once again impressed its visitors with an extensive range of exhibitors and fascinating keynote speakers. This year pub and restaurant leaders ended up sharing the best advice they’ve ever received: Susan Chappell, divisional director / exec co, Mitchells & Butlers: Do a job you love, as long as it gives you … Continue reading "Pub and Restaurant Leaders share their golden nuggets of wisdom"
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