getWaiter! is an innovative customer experience tracking tool, providing a live barometer of customer service, enabling you to control, measure and respond to even the smallest performance dips or improvements. Armed with this tool you will capture competitive advantage; the accurate analytical data collected will enable you to highlight service bottlenecks; identifying improvements and therefore continuously drive operational excellence whilst increasing your profitability.
getWaiter! is an easy to deploy waiter calling and feedback app for instant table service. This advanced interpretation to the old ‘service bell’ effortlessly places your customers in control and gives them the option to leave feedback*. getWaiter! removes the strain for your guests of getting the waiters attention allowing them a choice of how they call for the waiter “hands in the air” or with just a single tap on their smartphone.
Lewis Moore started his career as a waiter, but has been in the kitchen most of his working life. Recently, he was nominated for and subsequently won our Father Day competition, thanking Dads everywhere for their hard work as a Waiter on Father’s Day. Although Lewis’s waiter days are over; his friend, a loyal customer, … Continue reading "Father’s Day Competition Winner: Lewis Moore, Head Chef at the Wheatsheaf Pub & Grill"
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